UCS traditionally offers its client's software products based both on technologies that have proven successful over the years and on relatively new ones. Pocket PCs used in the R-Keeper software system as electronic pads (or portable terminals) for waiters can be undoubtedly listed among the latest technological innovations. Using portable terminals has a number of advantages:

1. The amount of operations for entering an order into the system is considerably reduced due to giving up paper pads. Reduced time for order entering diminishes losses caused by the "rushed" waiter.

2. Entering an order directly by the clients table ensures is timely specifying.

3. Portable terminals are the only option for the restaurants where network-wiring installation is impossible due to constraints interior design, construction or expedience, such as outdoor venues.

4. Portable terminals do not require any special space. No additional electric or network installation is needed for a new terminal.

5. Portable terminals are equipped with a special paging system that makes it possible for the client to call a waiter using a button on the table. This function is also used for delivering short messages from other staff (chef, manager) to the waiter.

Portable terminals create the image of a modern restaurant up to date modern technology and in compliance with modern international standards. In a conceptual or "theme" restaurant with an interior subjected to a specific idea, it may be undesirable to use articles of modern design (such as cashier's and waiter's terminals). In this case cash stations and waiter terminals might be hidden away into the back areas. Removal of the waiter's stationary terminal from the room may have a negative effect on customer service. In this instance, portable terminals can provide a real solution.
For successful operation this technology requires installation of the following components: portable terminals, stationary terminals (for example, a cash register) and an intermediary device for providing communication between portable and stationary elements (let's call it the "transmitter").

When using this technology the waiter is supposed to act in the following way:

1. At the beginning of the day or, if necessary, during the day all menu change are delivered into the waiter's pad by means of the "transmitter".



2. The waiter receives an order and enters the information into the pad, which immediately delivers this information to the basic system through the "transmitter". Simultaneously, information on the order components is printed on the service-printers (located in the bar or kitchen).

3. Paying the bills and printing the receipts is possible through the stationary cash register. Information on payment gets through the "transmitter" into the waiter's portable terminal.